the next 12 months
Clear financial targets and 5 company priorities for the year ahead.
this is the plan
Clear financial targets and 5 company priorities for the year ahead.
2 to 3 realistic priorities per person, with deadlines and clear next steps.
92% customer retention
40 new accounts a month
Cut customer onboarding from 6 days to 3
Launch the recurring service and close 30 accounts
Raise on-time service from 91% to 97%
Generate 45 qualified opportunities per month
Hire and train an operations lead
90% customer retention
30 new accounts a month
launch the new onboarding flow
rebuild the quoting template
write up the service standards
close the year-end reporting
Every session is built around your business and includes the owner and people who actually run it.
Join remotely, or we can come to you. Travel costs are added to the session fee.
A quick call with the owner or business leader to understand what is going wrong, what is already in motion and whether a plan exists.
Agree on what the session needs to solve and where the business stands.
Review what is already in motion and surface the issues that keep coming back.
Get to the root, decide what changes and move on.
Every priority leaves with an owner, a deadline and a clear first step.
We follow up with the person leading the plan and help run the first weekly meeting so it doesn’t disappear.
The preparation call, the half-day session, your finished one-page plan, setup inside Next 12 and one year of software access for you and everyone who attends the session.
A focused half-day every 90 days to review what changed, reset priorities and assign the next quarter. Includes your updated plan inside Next 12, a year of software access and a follow-up check-in. Available to existing planning clients or teams bringing their own annual plan.
All prices are in CAD and exclude applicable taxes.
Give us four hours. We'll turn the ideas, problems and half-made decisions into one plan your team knows how to execute.