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privacy policy.

Effective 1 January 2025

Next 12 (“we”, “our” or “us”) is committed to protecting your privacy. This policy explains how we collect, use and safeguard your information when you interact with our website, our services and our app.

01Information we collect

Personal information. Name, email address, phone number, company details, and anything else you provide when contacting us, signing up for services or using our app.

Usage data. Information about how you interact with our website and app, including IP address, browser type, device information and pages visited, collected through cookies and analytics tools.

Account data. If you use the Next 12 app, we collect data related to your business planning, tasks and usage within the platform.

02How we use it

  • To provide and manage our services.
  • To communicate with you about updates, offers or support.
  • To improve our website, services and app.
  • To keep the platform secure and prevent fraud.
  • To comply with legal obligations.

We do not sell your personal information.

03Sharing your information

  • With trusted third-party service providers — hosting, analytics, payment processing — strictly to run the business.
  • With authorities, if required by law or to protect our rights.

Every third party is required to protect your data and to use it only for the purpose it was shared for.

04Data security

We use industry-standard measures to protect your information. No method of transmission over the internet is completely secure, and we will not claim otherwise.

05Your choices

You can opt out of marketing email at any time using the unsubscribe link in any message we send.

You can ask us to give you a copy of your personal data, correct it, or delete it. Email plan@next12.ca and a person will action it.

06Cookies

We use cookies and similar technologies to improve your experience. You can set your browser to refuse them, though some of the site may stop working properly if you do.

Our website and app may link to other sites. We are not responsible for their privacy practices, and this policy does not cover them.

08Changes to this policy

We may update this policy from time to time. The current version is always the one posted here, with its effective date at the top.

questions about any of this? Email plan@next12.ca and a real person will answer.